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Aussie Pet Mobile West Indianapolis
COVID-19 UPDATE

Mobile Grooming for Cats & Dogs

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    Aussie Pet Mobile® West Indianapolis

    Pet Release Form

  • AUSSIE PET MOBILE® requires your pet(s) to have current rabies vaccination for every pet being groomed. Please confirm that your pet(s) are all current on their rabies vaccination and that the Rabies certificate is available for inspection. While AUSSIE PET MOBILE® adheres to a stringent sanitation procedure for all vans and equipment, we also strongly advise that each pet be vaccinated against distemper, hepatitis, parainfluenza adenovirus type 2, parvovirus, corona, leptospirosis, and Bordetella prior to being groomed.

    AUSSIE PET MOBILE® has the right to refuse grooming any animal that may be a threat to itself or any person. If we are not able to take a cat out of its carrier or put/keep a muzzle on a dog that may bite, then we may have to refuse it for its own protection and ours. The pet may get away or get injured if it is undergoing a great amount of stress.

    AUSSIE PET MOBILE® does not use any type of sedation or tranquilizers on any pet.

    AUTHORIZATION FOR SHAVING A PET AND /OR FLEA & TICK TREATMENT

    Shaving a pet often exposes pre-existing skin conditions. If an animal is badly matted, you may find sores and tender skin under those mats. Many times, the skin is so sore that the clippers may cut the skin, especially while taking mats off of a cat that has very thin skin. There is no way to avoid this however slow or careful we are.  NOTE: Your consent is required to perform this service.

    We also use natural and commercial Vet approved solutions and procedures to treat your pet for fleas and ticks. Some animals are sensitive to these solutions and procedures and may experience an allergic or other reaction that could be serious. If we notice any problems with the animal, you will be notified immediately.  NOTE: Your consent is required to perform this service.

    APPOINTMENTS:

    We will always arrive as close to the scheduled appointment time as possible; however, situations occur that will disrupt the daily grooming schedule. This includes traffic, weather, and mechanical difficulties, spending more time with an older/younger or difficult pet.  If we are running more than 30 minutes early or late, we will contact you and advise of an estimated arrival time.

    PRICING:

    Pricing varies according to each pet and is determined by breed, size and the condition of your pet. Prior to your appointment, we will confirm the services, treatment and the price with you. Additional charges apply for other services provided which may include but not be limited to: de-matting, de-shedding, clipping, excessive coat and flea treatments due to the additional time and materials it takes to safely complete these services.

    MATTING:

    If your pet cannot be humanely de-matted, we may ask permission to clipper cut (shave down) the hair short enough to remove the mats. We will ask for your permission before shaving down your pet. Please keep in mind that a matted coat can cause numerous health concerns including itching, irritation, and skin infections. Removing a heavily matted coat includes risks of nicks, cuts or abrasions die to warts, molds and skin folds trapped and hidden in the mats. Heavy matting can also trap moisture near the pet’s skin allowing fungus or bacteria to grow causing skin irritations that exist prior to the grooming process. Aussie Pet Mobile® is not responsible for any pre-existing conditions due to a matted coat. If you would like to reschedule your grooming appointment to allow time to brush or comb out the excess matting, please notify us at least 24 hours in advance per the CANCELLATION / NO SHOW section below.

    CANCELLATION / NO SHOW:

    We require 24-hour notice to change or cancel an appointment.  We will contact you by phone, voicemail or email to remind you of your appointment.  Failure to notify us 24 hours in advance will result in requirement for non-refundable deposit of at least $50.00 that must be paid prior to scheduling your next grooming appointment with us.  Giving advance notice gives us the opportunity to fill your grooming appointment and rearrange our schedule. If we arrive for an appointment and there is no one home to provide access to the pet, a $50.00 cancellation fee will apply.

    RELEASE

    I am the owner/caregiver of this/these pet(s), and I have read and understood the foregoing cautions and policies printed above.  I realize that pet grooming may cause injury or allergic or other reaction to my pet(s), but I desire to have AUSSIE PET MOBILE® perform the grooming. Therefore, I consent to and authorize the grooming of my pet(s) and I release AUSSIE PET MOBILE® and its employees, franchisees or other representatives, from any responsibility or liability arising out of the performance of those services.

  • We accept cash, checks* and all credit/debit cards

    *Returned checks are subject to a service charge of $25 minimum plus any additional collection fees.

    Tipping the groomer is at your discretion.